FAQ’s

Why Choose V Custom Blinds?

Our friendly and reliable service takes the stress out of choosing the latest custom window furnishings. We offer premium quality products at competitive prices. Our expert designers help you find the best solution for your home, saving you time for a quick and easy turnaround.

What Do I Need To Provide?

It is helpful if you have the following information prior to requesting a quote:

 

  • Exact Width & Height Dimensions to the millimetre (mm). Read our ‘How to Measure’ article for assistance.
  • Type of Product & Colour preferences.
  • Installation Placement – for example, inside or outside the frame etc…
  • Installing yourself (DIY) or require expert installation?
  • Suburb (within Australia)

 

Can’t answer all these questions? Please call us for help or Design guidance.

What Payment Options Do You Accept?

Cash or Direct Deposit are our preferred payment methods.

We do also accept Paypal and most Major Credit Cards on request. Additional Charges may apply.

What Makes Your Pricing So Competitive?

We buy direct from the manufacturer and don’t have the expense of large showrooms. By bringing our premium products straight to you, we can pass on our savings to bring you the best quality at up to 40% less than our competitors!

When Will I Get My Delivery?

We work efficiently and quickly, so our turnaround times are exceptionally fast. However, each job has a different time scale, depending on many factors (product type, quantity, delivery location etc…)

We ensure you’re kept updated throughout the process, and are always available to answer any queries.

Do You Offer Any Warranties On Products?

Many of our products come with outstanding Manufacturer warranties to give you peace of mind. Our products are made with premium materials, with features including stain & fade resistant fabrics, PVC free fabrics, mould & mildew resistant fabrics, antimicrobial protection, and sustainable timbers. They are strong and long-lasting, which means they’ll last for years and years to come!

Where Do You Deliver To?

We deliver Australia Wide, to all states and territories. For other delivery queries please contact us for more information.

What Is The Returns Policy?

We are 100% sure you will love your V Custom Blinds, and will endeavour to ensure you’re happy the first time round! Since all our products are custom made, we may only be able to accept returns for replacements or repairs of faulty items. For specific queries, please call us.